Emotionally, the personal experience was a bit disturbing as I could see many of the swing flaws I knew I had. Objectively thinking, though, it was a tremendously exhilerating experience as I went through a process that few others had. I got to see a clear picture of what I was doing right and what I was doing wrong. I was fully engaged in the process and could have stayed all day looking at the technology and learning about TaylorMade's products.
The experience was more fun than I've had in a long time. It's so unfortunate that software customer visits can't be as exciting. We might just accomplish so much more if they were.